What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how can i get my form submission emailed to me to know what the customer ordered and also direct them to my pay pal widget to get paid. tx

    Asked by sblattman on July 12, 2014 at 07:00 PM
    Page URL:
    www.floridasubway.com

    paypal email payment submission submission email incomplete payment
  • Profile Image
    JotForm Support

    Answered by jonathan on July 12, 2014 at 09:18 PM

    Hi,

    Thank you for contacting us.

    By default, each form submissions should already give you notification via your account email, because every time you create a form there is already an included Form Notification Email on them.

    It is possible thought that you were not receiving the email notification because of the Paypal payment you have added on your form http://www.jotform.us/form/41892134960155

    By default, if the required payment option in your form is not fulfilled or if the payment transaction was not successful, the form submission will not trigger email notification but you will be able to see that incomplete payment submission in your form's submission page.

    You can review more about this in the Incomplete Payments page.

    You can also still received email notification from incomplete payments submission by setting  to "YES" the Pending Payments Email in the paypal tool property.

     

    Hope this clarify the matter. Inform us if you need further assistance.

    Thanks!