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All form notifications are coming from "Jotform" instead of the specified field.Asked by synergymarcom on July 13, 2014 at 03:31 AM
I am using your form, all notifications are specified through a field we have designated however, as default we are getting notification from "Jotform". I have attached an image for your understanding.
Please help us fix this as the earliest as this malfunction is causing us a downtime in a project.
Is this started happening suddenly? Can you tell me exactly when it started happening? Can you tell me the date & time for the last submission that came correctly and the date & time for the first submission that came incorrectly?
Hi - I have just submitted exactly the same question - sorry didn't see this question.
All ok yesterday 12/07/2014 started with first submission today 13/07/2014 13:40
Hope this helps
Thanks. We will look into this problem and get back to you.
Mine too,,, second time this has happened in just a few months
and I CHANGED NOTHING!!!!
I just submitted a help form as well,,
this is truly getting to be a problem
Hi @synergymarcom - are you guys still having this issue? When I tried to clone your form and made a test submission. I'm getting the proper senders name. Please look at the image below.
Please let us know so that we can further assist you.
All seems ok now thanks for the quick response
@lisakash - glad to know that it works fine now. I will now close your other thread btw.
@synergymarcom - How's your form? is the error still persist? please let us know