What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Redirection after paypal

    Asked by Lee DeFrates  on July 13, 2014 at 08:30 PM

    My customers keep getting redirected to Jotform's page after they pay via paypal.  (They are directed to paypal via your form embedded on my website).  In paypal I have the url set to what i want for redirect, but it keeps directing them to a Jotform thank you page.  How do i turn this off.  Thanks.

    Page URL:
    http://www.nostopshopnm.com/#!order-now/c4g9

    JotForm thanks pay via PayPal
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 13, 2014 at 10:33 PM

    Hello Lee DeFrates,

    Please be noted that you can set custom thank you URL in your form which will redirect your users to any page after the PayPal payment is done.

    The following guide should help you:  http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!