I have three questions about using JotForms in my web app.

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    Asked on July 14, 2014 at 08:59 AM

    I have a mapping web app.  I have been using Google Forms in the app to allow users to complete inspection forms in the field.  My end-users want more from my forms, so I have been looking for a new service.  JotForms might be perfect.  I hope so.  There is a lot to like about it, especially coming over from Google Forms. I have been playing with your UI, and have three questions.  First, let me explain what I am doing.

    When the user needs to complete a new inspection, I open the form in an iFrame.  This is the form I have been using.  Works great, except now I have to submit the data on a form that looks like this (mandated by the State of Utah that we use this specific form).

    Question #1: Is there a way to format a users response to look the the spreadsheet above?  Ideally, after they hit submit I want the form app to email them a copy of the completed form.

    Question #2: I have an inspector who wants me to add a new "Due By" field.  He wants the app to send him an email with an Outlook reminder on it based on the "Due By" field and the contents of another cell (i.e. what is out of compliance).  I see you have many "Email" integrations.  Can any of them do this?

    Question #3: I have an inspector that wants me to prepopulate the form with the information he entered last time for the site.  I see use can use URL fields to prepopulate a form.  Is there any practicle limit to how long the URL can be?  For a form like this one, it easy could be 2,000 to 3,000 characters.

    I look forward to hearing from you!

    If we can get these issues worked out, I will have a few more questions for you, like: should I get a new JotForm account for each of my customers, or do I just use my account?



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    Answered on July 14, 2014 at 10:33 AM

    Hi Matt,

    #1 The form Autoresponder Email is an html page that can be customized. You can even use its HTML source code and customize it using an html editor. What I a saying is, this format 

    is highly doable in the form's auto email -- it will just take some work since this is a major customization.


    #2 You can do this on the form email. Here is the user guide for it 


    so, in your case -- the condition/option will be base on the "Due By" field.

    If you want to check the different JotForm Email Integration, you can find them here



    #3 You must be referring to this method Prepopulating fields to your JotForm via URL parameters

    I am not sure about the number on the limit of characters allowed on the URL address,

    BUT you can refer to the character limits of the fields instead -- which you can see on the form. So, the limitation of characters you can put in the URL address will actually be influenced by the limit on the field/s that will be pre-populated.


    Please contact us anytime should you need further assistance.

    Will be much better if you will create separate post for every different question you have.