Why does my form only report "Multiple submissions are disabled for this form" error?

  • regional
    Asked on July 14, 2014 at 9:53 AM

    Recently, one of my JotForms has returned error messages (See Screen Shot). We use this particle JotForm so our employees can notify management of new work. In the past four days everybody that has attempted to use the JotForm has received the same error message (see screen shot). Do you have any suggestions on why this error is occurring?   

    Jotform Thread 403040 Screenshot
  • Welvin Support Team Lead
    Replied on July 14, 2014 at 11:02 AM

    Hi,

    That is because you enable Unique Submission to your form. Enabling Unique Submission will prevent users from making multiple submissions. Please check this guide on how to configure that: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form. You can disable that by selecting "No Check" from the option:

    Why does my form only report Multiple submissions are disabled for this form error?  Image 1 Screenshot 20

     

    Thanks