- KarinParkAsked on July 14, 2014 at 03:50 PM
If we cancel our subscription, will our agency lose all our forms? We'd like to keep Jot Form but my supervisor does not want the subscription renewal automatically charged to the credit card. She would prefer to pay it each time it becomes due rather than setting it to automatic. Please advise. We just don't want to lose our forms....
- JotForm SupportWelvinAnswered on July 14, 2014 at 05:14 PM
No, your forms and submissions will remain intact. Only the account limit will change to the basic one. Unfortunately, there is no one time payment for the monthly plan. However, you can always cancel the subscription right before the next billing date so it won't auto charge your card.