What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have this problem: the form I created and the changes does not show in the preview or in the website.please help!

    Asked by inverbatranslations on July 14, 2014 at 04:31 PM

    I have this problem: the form I created and the changes does not show in the preview or in the website.

    please help!

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    JotForm Support

    Answered by KadeJM on July 14, 2014 at 05:40 PM

    Can you please share a link to the webpage you have your form on? We will gladly inspect it so that we can help you with this problem better.

     

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    Answered by inverbatranslations on July 14, 2014 at 05:42 PM

    This is the first form:

    http://www.inverbatranslations.com/#!order-certified-translations/cmim

     

    The QUOTE FIELD is not as wide as the other.

     

    2. THis is the other form:

    http://www.inverbatranslations.com/#!certified-translation-services/cpgi

    The VALUES in the paypal field are reversed, it shows the amount first and not the name of the field.

     

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    JotForm Support

    Answered by david on July 14, 2014 at 07:18 PM

    Hi,

    Here is our guide on how to customize the payment widgets, as it seems both of your questions are regarding this.

    http://www.jotform.com/help/176-How-to-apply-custom-CSS-to-a-particular-field

    Please let us know if you have any trouble setting this up and we will be happy to help.

    Thank you for using Jotform!

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    Answered by inverbatranslations on July 15, 2014 at 10:51 AM

    Hello, thanks but this is not what I needed. The problem in the first form is the size of the "quote field" I needed to be wider like fields above.

    and in the other form, in the SERVICES section the price is showing first and then the services, it should be the other way. 

    Both forms look fine in jotform but in preview and the website they don't. 

     

    Please help. 

     

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    JotForm Support

    Answered by david on July 15, 2014 at 12:39 PM

    Hi,

    Unfortunately the widgets CSS is overriding any injection I try.  The height changes along with the textbox height, but the widget seems to not allow me to change the width.  I have submitted a bug ticket to see if this is something that can be changed.  Thank you for your patience.  We will update you here when we have a resolution.