My forms are not showing up! What happened to them?

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    rjohnstone
    Asked on July 14, 2014 at 08:42 PM

    I previously had the $90 per year plan and thought I still had it.  After logging in, it shows my account in the free mode, and more importantly, none of my previous forms are showing up.  Do you have more than one account for me?  

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    Jeanette
    Answered on July 15, 2014 at 12:46 AM

    I found a subscription related to your email address rjo****one@ale*******tx.us

    This subscription was purchased for account username AledoMSBand (same email address) , this account shows more than 35 forms, and it's still active. 

    Please log out, clear your browser cache and login back again with that username and you should be fine.