Internet Explorer

  • Profile Image
    Antheap
    Asked on July 15, 2014 at 02:11 AM

    Hi,

    I have made a form with a terms and conditions box using Widgets 

     

    The Terms and conditions does not display at all on Internet Explorer, it displays fine in Chrome, Firefox and on my android tablet.

    Please advise how I can overcome this please?

     

    Kind regards

    Anthea Priestley

     

     

  • Profile Image
    Jim_Rank
    Answered on July 15, 2014 at 06:01 AM

    Hello Anthea,

    We are sorry for the inconvenience caused to you.

    Can you tell us which Internet Explorer version are you using? You may also share us the screenshot of your problem, see this guide.

    I have checked the 'Terms & conditions' widgets in my Internet Explorer version 11.0 and it's working fine in my side. Please see the following picture-

    Kindly use the latest versions of the browsers and I recommended you to embed our iFrame source code in your website for best performance. Please check the following guide-

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please get back to us if the problem persists. Best of luck!