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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account has been suspended (for possible phishing).

    Asked by Emendology on July 15, 2014 at 06:10 AM

    Hi,
    My account has been suspended (for possible phishing). I do believe that
    this is in error. My forms are not used for phishing, and it shouldn't
    violate your terms of use.
    Please white-list my account to avoid this from happening again.
    My site relies heavily on JotForms, and in he near future when my small
    business starts generating greater revenue, I plan on upgrading to a
    subscribed member.
    Please fix this ASAP.
    My forms, just to clarify, are used to upload files and accept (possible)
    payments via Stripe. The latter case has not happened yet, and I don't
    foresee it happening in the near future, as the expected growth of having
    clients pay via credits cards is not in the near future.
    Please fix this ASAP!! Thank you!
    Sincerely,
    Sung

    Account suspended
  • Profile Image
    JotForm Support

    Answered by Welvin on July 15, 2014 at 08:25 AM

    Hi Sung,

    Our apologies! We have reactivated your account. Please kindly check again. I've found the payment forms to your website: http://www.emendology.com/payment-processing/.

    Thanks