Cannot receive email after submit jotform

  • sunflowertravel
    Asked on July 15, 2014 at 6:57 AM

    Dear Sir

     

    Since this morning we cannot receive email after user submit the jot from.

    Please help me.

     

    Thank You

    Keith

     

     

     

    Jotform Thread 403505 Screenshot
  • jedcadorna
    Replied on July 15, 2014 at 8:52 AM

    Hi Keith,

    Your form recipient and sender email is blank that might be the reason why you are not getting any notification. Did you modify your form recently?

    Cannot receive email after submit jotform Image 1 Screenshot 20

    Try to add email in recipient textbox then fill sender's email then test your form if your are able to receive email.