What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot receive email after submit jotform

    Asked by sunflowertravel on July 15, 2014 at 06:57 AM

    Dear Sir

     

    Since this morning we cannot receive email after user submit the jot from.

    Please help me.

     

    Thank You

    Keith

     

     

     

    Page URL:
    http://submit.jotform.co/form.php?formID=12461721299&amp;sid=281228776<br/>527908677&amp;mode=edit

    Screenshot
    JotForm email email after submit
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    Answered by jedcadorna on July 15, 2014 at 08:52 AM

    Hi Keith,

    Your form recipient and sender email is blank that might be the reason why you are not getting any notification. Did you modify your form recently?

    Try to add email in recipient textbox then fill sender's email then test your form if your are able to receive email.