Self-calculating portion is not working properly!  I NEED HELP ASAP!

  • premierdepogrl
    Asked on July 15, 2014 at 7:13 AM
    Also, the self-calculating portion is not working properly!  I NEED HELP ASAP!
  • jedcadorna
    Replied on July 15, 2014 at 9:07 AM

    Hello,

    What is the formula needed to calculate your BILL TOTAL field? You need to use the "Form Calculation" widget to add calculations function.

    Self calculating portion is not working properly!  I NEED HELP ASAP! Image 1 Screenshot 20

    Follow this guide on how to use the calculation widget https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    To know on how to use our math function please follow this guide https://www.jotform.com/help/267-Form-Calculation-Math-Function-Reference

  • premierdepogrl
    Replied on July 15, 2014 at 10:15 AM

    Oh, boy...someone at your lovely establishment created this for me and did all the calculations.  It was quite sometime ago!  Is there any way someone can fix it for me so I can just add it to my site?  I would greatly appreciate it!!!

  • premierdepogrl
    Replied on July 15, 2014 at 10:48 AM

    It's not working!  Please, someone help.  I need to add several options and then multiply to come out with the final tally.

    HELP!

  • Carina
    Replied on July 15, 2014 at 1:03 PM

    We can help, but I just ask you to please confirm us the calculation formula:

    (base page rate x number of pages)+ copy rate+expedite rate+additional fees

    If the formula is correct please copy the formula:

    Self calculating portion is not working properly!  I NEED HELP ASAP! Image 1 Screenshot 20

    You can also inspect and clone the form:

    http://form.jotformpro.com/form/41955277459974?

    Let us know if further support is needed.

  • premierdepogrl
    Replied on July 15, 2014 at 1:13 PM

    Actually, it should be Base rate plus copy rate plus expedite rate x number of pages plus additional fees for the total.  Thanks!  Can you do that for me???

  • premierdepogrl
    Replied on July 15, 2014 at 1:21 PM

    I've tried numerous times and it's just not calculating properly.

    Basically it's supposed to take a page count, say, 500 pages.  So you put in the base rate, say 5, add copy of 1, expedite of 2, so that makes it $8 per page, multiply it by 500 pages, add additional fees of $100 and should calculate to $4,100.  I'm getting a # that's waaaaaaaaaaaaaaaaaaaaaaaaaay off.

    HELP!

  • Welvin Support Team Lead
    Replied on July 15, 2014 at 3:17 PM

    Please kindly check this form: http://www.jotformpro.com/form/41956316838970. Let me know if this is the correct calculation.

    Thanks

  • premierdepogrl
    Replied on July 15, 2014 at 5:37 PM

    Yes, that works PERFECTLY!  Now, how do I put that on my website???  Please advise ASAP.

    Thank you!

  • Steve VP of Sales Operations
    Replied on July 15, 2014 at 7:28 PM

    OK, great. Per Carina's note above, here are directions on how to clone Welvin's form:

    http://support.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    So just import this form into your account to view the updated form:

    http://www.jotformpro.com/form/41956316838970

     

    I believe these are the changes you're interested in:

    Self calculating portion is not working properly!  I NEED HELP ASAP! Image 1 Screenshot 20

    If you'd like to keep them within your existing form, and not create a new one, then you'll have to copy them over manually. Please let us know if you need further assistance with making this update.

    Regards,

    -Steve

     

  • premierdepogrl
    Replied on July 16, 2014 at 5:47 AM

    PERFECTION!!!  Thank you so much!!!!  :)