What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Self-calculating portion is not working properly!  I NEED HELP ASAP!

    Asked by premierdepogrl on July 15, 2014 at 07:13 AM
    Also, the self-calculating portion is not working properly!  I NEED HELP ASAP!
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    Answered by jedcadorna on July 15, 2014 at 09:07 AM

    Hello,

    What is the formula needed to calculate your BILL TOTAL field? You need to use the "Form Calculation" widget to add calculations function.

    Follow this guide on how to use the calculation widget https://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    To know on how to use our math function please follow this guide https://www.jotform.com/help/267-Form-Calculation-Math-Function-Reference

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    Answered by premierdepogrl on July 15, 2014 at 10:15 AM

    Oh, boy...someone at your lovely establishment created this for me and did all the calculations.  It was quite sometime ago!  Is there any way someone can fix it for me so I can just add it to my site?  I would greatly appreciate it!!!

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    Answered by premierdepogrl on July 15, 2014 at 10:48 AM

    It's not working!  Please, someone help.  I need to add several options and then multiply to come out with the final tally.

    HELP!

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    Answered by Carina on July 15, 2014 at 01:03 PM

    We can help, but I just ask you to please confirm us the calculation formula:

    (base page rate x number of pages)+ copy rate+expedite rate+additional fees

    If the formula is correct please copy the formula:

    You can also inspect and clone the form:

    http://form.jotformpro.com/form/41955277459974?

    Let us know if further support is needed.

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    Answered by premierdepogrl on July 15, 2014 at 01:13 PM

    Actually, it should be Base rate plus copy rate plus expedite rate x number of pages plus additional fees for the total.  Thanks!  Can you do that for me???

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    Answered by premierdepogrl on July 15, 2014 at 01:21 PM

    I've tried numerous times and it's just not calculating properly.

    Basically it's supposed to take a page count, say, 500 pages.  So you put in the base rate, say 5, add copy of 1, expedite of 2, so that makes it $8 per page, multiply it by 500 pages, add additional fees of $100 and should calculate to $4,100.  I'm getting a # that's waaaaaaaaaaaaaaaaaaaaaaaaaay off.

    HELP!

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    JotForm Support

    Answered by Welvin on July 15, 2014 at 03:17 PM

    Please kindly check this form: http://www.jotformpro.com/form/41956316838970. Let me know if this is the correct calculation.

    Thanks

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    Answered by premierdepogrl on July 15, 2014 at 05:37 PM

    Yes, that works PERFECTLY!  Now, how do I put that on my website???  Please advise ASAP.

    Thank you!

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    JotForm Support

    Answered by steve on July 15, 2014 at 07:28 PM

    OK, great. Per Carina's note above, here are directions on how to clone Welvin's form:

    http://support.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    So just import this form into your account to view the updated form:

    http://www.jotformpro.com/form/41956316838970

     

    I believe these are the changes you're interested in:

    If you'd like to keep them within your existing form, and not create a new one, then you'll have to copy them over manually. Please let us know if you need further assistance with making this update.

    Regards,

    -Steve

     

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    Answered by premierdepogrl on July 16, 2014 at 05:47 AM

    PERFECTION!!!  Thank you so much!!!!  :)