What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not displaying on Google Chrome

    Asked by improveaccent on July 15, 2014 at 07:42 AM

    Hi

    My form displays fine in Firefox and IE and has been displaying fine in Google Chrome. However, last week I noticed that it wasn't appearing in Chrome.

    I am using WordPress and the Jotform integration plugin. 

    Could you tell me how this can be fixed?

    Many thanks

     

    Luke

    Page URL:
    http://improveyouraccent.co.uk/contact/

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    JotForm Support

    Answered by Welvin on July 15, 2014 at 09:04 AM

    Hi Luke,

    I was able to view the form without any issues using Google Chrome. Please check this screenshot:

     

    Please clear your browsers cache, and make sure that you have the latest version of Google Chrome. I checked the form properties and I could not see any settings that should disable the form so the issue must be on your end. Do you have any users reported the same problem?

    Thank you!

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    Answered by improveaccent on July 15, 2014 at 09:20 AM

    Hi Welvin

     

    Clearing cache worked. Guess the problem was on my end. Many thanks for your assistance.

     

    All the best

     

     

    Luke

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    Answered by Carina on July 15, 2014 at 10:53 AM

    On behalf of my colleague you are most welcome. Please get back to us if further support is needed.

    Thank you.