Form not displaying on Google Chrome

  • improveaccent
    Asked on July 15, 2014 at 7:42 AM

    Hi

    My form displays fine in Firefox and IE and has been displaying fine in Google Chrome. However, last week I noticed that it wasn't appearing in Chrome.

    I am using WordPress and the Jotform integration plugin. 

    Could you tell me how this can be fixed?

    Many thanks

     

    Luke

    Page URL: http://improveyouraccent.co.uk/contact/
  • Welvin Support Team Lead
    Replied on July 15, 2014 at 9:04 AM

    Hi Luke,

    I was able to view the form without any issues using Google Chrome. Please check this screenshot:

    Form not displaying on Google Chrome Image 1 Screenshot 20

     

    Please clear your browsers cache, and make sure that you have the latest version of Google Chrome. I checked the form properties and I could not see any settings that should disable the form so the issue must be on your end. Do you have any users reported the same problem?

    Thank you!

  • improveaccent
    Replied on July 15, 2014 at 9:20 AM

    Hi Welvin

     

    Clearing cache worked. Guess the problem was on my end. Many thanks for your assistance.

     

    All the best

     

     

    Luke

  • Carina
    Replied on July 15, 2014 at 10:53 AM

    On behalf of my colleague you are most welcome. Please get back to us if further support is needed.

    Thank you.