What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you tell me what an ssl submission is?

    Asked by robertjp on July 15, 2014 at 10:00 AM

    Can you tell me what an ssl submission is? I thought I had 100 free submissions but I got a message saying I was at 10 ssl submissions? Love your site. Thanks Bob

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    JotForm Support

    Answered by Welvin on July 15, 2014 at 12:02 PM


    Secure or SSL Forms are for secure communications between the client (i.e the end user of your form) & Jotforms' servers. These communications are encrypted to prevent snooping by a 3rd party, and are useful if any of your forms contain sensitive information such as credit card or payment details or any other data of a personal nature.

    Free Account is limited to 100 Non-Secure Submissions, 10 SSL or Secure Submissions, 10 Payment Submissions and 100MB of File Storage. When you reach any of these limits, your forms will be temporarily disabled until the next submission counter reset which is scheduled every 1st day of each month at 00EST or until you will upgrade your account to our paid plans.

    Our records shows that you have upgraded your account. You forms should be up now.