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Push Email Submission ProblemAsked by saniaraby on July 15, 2014 at 10:06 AM
Referring to the previous question. You didn't answering and assisting me.
I have several forms in this account and all running normally until yesterday i found that there is no submission push to my email. the setting is normal like before (attachment)
problem email no submission
We have actually responded to your first thread, posted about 9 hours ago: http://www.jotform.com/answers/403353-URGENT-The-submission-form-does-not-receive-in-my-email-as-usual.
I checked your form and found out that you're using a custom sender email address. Instead of adding the custom sender email through verification method, please kindly try to use Mandrill's SMTP. Please follow this guide: http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address. This should help. If not, please update us here.