Previously deleted clones showed up in the list

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    4funbooks
    Asked on July 15, 2014 at 10:56 AM

    Also a bunch of previously deleted clones of this form showed up in the list.

    Could you take a look please?

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    Carina
    Answered on July 15, 2014 at 01:17 PM

    I inspected the account and could not determine the causes of the reappearance of the deleted forms. This information does not show in Revision History nor in History tab:

    I forwarded this situation to our 2nd level so our developers can analyse better this situation.

    They will contact you via this thread once they have more information on this.

    Let us know if further support is needed.

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    paulsimpson
    Answered on July 21, 2014 at 07:03 AM

    Hi,

    I have investigated this issue and like my colleague, I cannot find the reason why this has happened.

    When you deleted the forms did you delete them fully? By this I mean, delete them from the 'My Forms' area and then visit the trash area and purge them from your account completely?

    If you carry out these actions the forms should then be permanently removed from your account.

    Thanks

    Paul