What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded my account but it still shows as Account Type Free when I log in. (2nd request)

    Asked by Robin Coward on July 15, 2014 at 12:00 PM

    Please update my account to show the appropriate type.


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    JotForm Support

    Answered by BDAVID on July 15, 2014 at 01:42 PM

    We could not find any information based on your email address, could you please share with us the reference number?