What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why can't I see all of my submissions? It only shows four. I also upgraded and was charged, my account still shows basic.

    Asked by guymjenkins on July 15, 2014 at 04:38 PM
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    JotForm Support Manager

    Answered by Jeanette on July 15, 2014 at 06:35 PM

    You are writing to us from a free account  guymjenkins (guy******s@me.com)

    But you opened another account username gstop (webs******@gstop.org), and we show this payment for that one.

    Order:  INT140702-5593-92875

    Site:  JotForm Store
    Status:  completed
    Created:  Jul 2, 2014 3:21:10 AM GMT
    Updated:  Jul 2, 2014 3:26:00 AM GMT
    Currency:  USD
    SubTotal:  9.95
    Tax:  0.00
    Total:  9.95
    Referrer:  gstop
    JotForm Premium Monthly
    Quantity:  1
    Price:  9.95

    If you want us to move the form you have created in your free account guymjenkins, just let us know.