why can't I see all of my submissions? It only shows four. I also upgraded and was charged, my account still shows basic.

  • guymjenkins
    Asked on July 15, 2014 at 4:38 PM
  • Jeanette JotForm Support
    Replied on July 15, 2014 at 6:35 PM

    You are writing to us from a free account  guymjenkins (guy******s@me.com)

    But you opened another account username gstop (webs******@gstop.org), and we show this payment for that one.

    ====================================
    Order:  INT140702-5593-92875
    ====================================

    Site:  JotForm Store
    Status:  completed
    Created:  Jul 2, 2014 3:21:10 AM GMT
    Updated:  Jul 2, 2014 3:26:00 AM GMT
    Currency:  USD
    SubTotal:  9.95
    Tax:  0.00
    Total:  9.95
    Referrer:  gstop
    =================
    Products
    =================
    ------------------------------------------------------------------
    JotForm Premium Monthly
    ------------------------------------------------------------------
    Quantity:  1
    Price:  9.95


    If you want us to move the form you have created in your free account guymjenkins, just let us know.