What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by drizign on July 15, 2014 at 09:08 PM

    Hi Support, thankyou for your help in getting the form submissions, we can see them now through the jotform site but we are not getting them emailed to the contactus@drizign.com email address, can you please look at this for me and advise how to fix.




    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 16, 2014 at 12:05 AM

    Your email address for this form was in the bounce list , here it is the reason:

    Result: contactus@aqueas.com.au is IN the bounce list
    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

    Please make sure such recipient is a valid email address otherwise you need to update it with a valid one