Email does not arrive from my form

  • yuri@i3-systems.com
    Asked on July 16, 2014 at 3:01 AM

    Hi!

    I set an alert e-mail when there is a submission to my form.

    2014/07/14,alert e-mail was arrived when there is a submission to my form.

    But,today(2014/07/16) alert e-mail doesn't arrive.

    My form settings is not change.

    Is there a bug or any problem in your system?

    Or, my settings wrong?

    I attach my setting's screen.

     

    I need your help...

    Jotform Thread 404025 Screenshot
  • Aytekin JotForm Founder
    Replied on July 16, 2014 at 6:38 AM

    The problem should now be resolved. One of the servers was misbehaving and not sending the emails. We have now switched from that server. Thanks for your patience.

  • yuri@i3-systems.com
    Replied on July 16, 2014 at 10:40 AM

    I was confirmed that it has been modified.I would like to thank the support!!

  • David JotForm Support
    Replied on July 16, 2014 at 11:41 AM

    Glad to hear it!  Please let us know if you have any other questions and we will be happy to help.

    Thank you for using Jotform!