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  • Profile Image

    Form loads slow when viewed on my website.

    Asked by ericleen on July 16, 2014 at 05:12 AM

    My form embedded in this page: http://thechristmastrust.com/exhibitors/registration/

    loads very slowly nowadays.

     

    It works perfectly last few days ago. Now it is slow.

    Can you please help me resolve this issue?

     

    Thanks

    Page URL:
    http://thechristmastrust.com/exhibitors/registration/

    thanks
  • Profile Image

    Answered by jedcadorna on July 16, 2014 at 08:33 AM

    Hello,

    I have tested your site and your contact form loads about 5 secs from my end. I have checked our server status and I don't any interruption or downtime we are currently running 100% uptime http://stats.jotservers.com/p9yo4pogtt5d/1093004. Your standalone form loads much faster than form viewed on your website. 

    Here's my suggestion, Try replacing your embed code with an iframe and see if that loads fast compare if you are using the script version of embed code. Here's how to get an iframe code https://www.jotform.com/help/148-How-to-Get-the-iFrame-Code.

    Update us if the issue still persists.