What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Account is suspended.

    Asked by FITNESSY on July 16, 2014 at 06:50 AM

    Excuse me, but my account has already been deactivated. I used the word "password" is used. Could you please activate my account again? Thanks and sorry! : (

    Leo

    my account Activate thanks and deactivated
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 16, 2014 at 09:22 AM

    Hello Leo,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, it seems you have already removed the password field. I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you.

    Thank you!