What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to download all the uploaded files?

    Asked by marcosono on July 16, 2014 at 07:05 AM

    I did the integration with google drive. The folder was created in my google drive but the forms do not download.


    I need to download the photos (about 40.000), is there any other way to do it?


    Also, I tried to download as a PDF file but didn´t work either.



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    JotForm Support

    Answered by ashwin_d on July 16, 2014 at 10:10 AM

    Hello marcosono,

    I am not sure if I have understood your question correctly.

    Do you want to just download all the images or you need the uploaded files to be copied to your google drive?

    Please be noted that if you integrate your form with google drive, it will not send previous submission data and uploads to your google drive account. Though you can edit your previous submission which will save the pdf file in your google drive account but it will NOT upload the files.

    Here are the possible solution for you to download your uploads together:

    1. You can download your submission records in excel and copy all the path of your uploaded files. Then you can use any download manager like DAP and add the uploaded file URLs which will start downloading the files one by one.

    2. You can take advantage of our "File Downloader" app which will also allow you to download all the file together. Please be noted that you will have to download and install Ruby on the system in order to be able to use this app.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by marcosono on July 16, 2014 at 10:15 AM

    Hello ashwin_d


    I need to get the images, I will try to use the "file downloader". If I can´t I´ll ask again.



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    Answered by marcosono on July 16, 2014 at 10:30 AM

    I can´t find the "file downloader", could you send the direct ink to get the file?


    Thank you!

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    JotForm Support

    Answered by EltonCris on July 16, 2014 at 11:35 AM


    The file downloader requires a few more steps. You have to follow the instruction that is seen on the following app page. This requires ruby rails and then follow the steps to download all your form files.


    If you are stuck with any on the steps, let us know here.


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    Answered by marcosono on July 16, 2014 at 11:52 AM

    I´m totally stuck! All I can see is a page with codes, I have no idea how to install the program...



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    JotForm Support

    Answered by EltonCris on July 16, 2014 at 12:14 PM

    Sorry but we are unable to view your screenshot. Please post a URL of the file instead.


    Here's what you need to install first.


    Then follow the steps on the apps page or you can read it below.


    (2) Once you have ruby fully installed on your machine you can then download the rb files we have for this app shown on our github link when you get this app. https://github.com/jotform/api-use-cases/tree/master/ruby-uploaded-files-downloader

    (3) At this point will need to have these files within a folder of it's on on your computer.

    (4) Finally, you can launch Windows/Linux/Mac terminal, go to the folder with scripts, and enter this command to run the downloader script:

    ruby downloadUploadedFiles.rb {apiKey} {formID}

    NOTE: You must use your JotForm API Key for {apiKey} and the ID of your Form which you want to download the files for {formID}. Do not use the tags themselves or it will not work.


    Let us know should you have further questions. Thanks!

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    Answered by marcosono on July 16, 2014 at 12:24 PM

    Ok, thank you!