What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If my client does not use PayPal I do not receive a registration

    Asked by GalvanRealEstate on July 16, 2014 at 11:04 AM

    I added Paypal to my form https://www.facebook.com/LoDeMarcosTianguis/app_684336108254110

    If my client completes the registration form, but... does not use PayPal (escape out) then I do not receive a registration.

    Please tell me how to fix the problem or how to delete PayPal from my form.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on July 16, 2014 at 12:12 PM


    To remove the Paypal Payment field to your form;

    1. Edit your form

    2. Navigate to the bottom of your form. Click on the payment field and click "X" button to delete:


    Let us know if you need further assistance.