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Not all notifications coming through?Asked by Wild_Elements on July 16, 2014 at 01:54 PM
We seem to be receiveing at hoc notifications of form being completed:
last 3 entries:
only received notifications for Matthew, but receibed Paypal notifications for all 3, which I know is sent by paypal.
Please can you advice as this information is exptremely important for our playschemes and I don't want staff to have to go into Jotform to get the data.
many thanks, Resi
Thank you for contacting us.
I would like to recommend you to check a Spam/Junk folder to make sure that the messages are not there. Also, if you have a web mail, it is worth checking it out too.
In the meantime, I have forwarded a ticket to our Next Level Support to see if we can check our mail logs.
We will get back to you when we have any more information on this.