ZOHO integration: submission data is not passed to leads

Hi Can you help me with my jotform integration its not reflecting in our CRM ZOHO Leads module.Form Link : https://eu.jotform.com/210541796173356

hoping for your quick response.

Thank you,

Hello Asiaexchange,

Kindly check and make sure that the required fields on your form and Zoho are the same.

For example: First name on Form builder is required. Zoho First name should be required as well.

This will cause for the integration to not work properly.

Can you please try to send some test submissions by filling the required field?

Please let us know how it goes.

Thank you.

Hi Thank you for the Quickf response, i already submited jeric test oon the form can you check now thank you

Hello asiaexchange,

Thank you for getting back to us. Could you please confirm if the issue is now resolved? I did check your form and it looks like you've removed Zoho Integration already. Please try to integrate Zoho again to see if the issue still persists.

Give it a try and let us know how it goes.

Yes i removed it and re integrate our zoho crm also tested the form still not reflecting to our zoho crm. please help

update! its working fine now. thanks alot!

Hello, i tried it again not reflecting to our zoho crm please check the same jotform

Hi asiaexchange,

I have tested the issue on my cloned form but I can't seem to replicate the issue at my end.

The Zoho integration is working at my end.

May we know if all field data is not updated into the leads?

May we know if the form is embedded to your web page?

Can you please test a submission again, and let us know if the issue persist?