My profile seems to have been suspended again

Hi

My account seems to have been suspended again.

I created a form and shared it with respondents, and they cannot access the form. I tried as well and I cannot access it either.

Is there anything I need to do to prevent this from happening? Or can I know what triggers this suspension of my account?

I was hoping to deploy 360 feedback for my teams using Jotforms but I've not had a pleasant experience so far, and I'm concerned about if I should continue with Jotform or look for an alternative.

Please help reactivate my account.

Thanks

Hello Toroti,

Thank you for reaching out to Jotform Support. It looks like your account was mistakenly suspended by our system and we apologize for that. I checked your forms and I don't see anything that would violate our terms of use. I have reactivated your account and whitelisted your form, rest assured that this won't happen again.

Let us know if there's anything else we can help you with.