What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I make my form suitable for mobile when linked on our website?

    Asked by UEPWeb on July 16, 2014 at 05:50 PM

    Our forms are embedded on our site using SharePoint web parts. The pages are adaptive to mobile platforms, but the our JotForm embedded forms are not, and blow out the margins of our pages.

    Can I use adaptive widths or percentages in our form templates, or is there another solution that we can use?

     

    Thank you!

     

    Page URL:
    http://www.calgary.ca/UEP/ESM/Pages/Mayors-Environment-Expo/Photo-Cont<br/>est-Entry-Form.aspx

    Mobile JotForm site solution
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    JotForm Support Manager

    Answered by Jeanette on July 16, 2014 at 11:54 PM

    We currently have a Mobile Responsibe widget that you can use for that purpose.

    Please give that a try and let us know should you have more questions about this.

     

  • Profile Image

    Answered by UEPWeb on July 17, 2014 at 09:32 AM

    Hi, Thank you for your quick reply! I tried adding the widget to the top of the form, however there was no change in mobile display. Is there something that I need to change in the form itself for this widget to work?

    Thanks!

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    JotForm Support

    Answered by KadeJM on July 17, 2014 at 12:22 PM

    I found the problem. It is happening because of the CSS Margin Offset you are using for your form's Injected CSS Code. So because of that it is throwing off the whole form so that it looks cut off. Please see this comparison of Screenshots to show you.

     

    Your Website with Form:

     

    Your Mobile Form w/ CSS Margin Offset on Your Website:

     

    Your Direct Form Link on Mobile w/ CSS:

     

    Your Direct Form Link on Mobile w/ NO CSS:

    - Notice now that the CSS has been removed it shows up fine on Mobile and it's not cut off.