How can I make my form suitable for mobile when linked on our website?

  • Profile Image
    UEPWeb
    Asked on July 16, 2014 at 05:50 PM

    Our forms are embedded on our site using SharePoint web parts. The pages are adaptive to mobile platforms, but the our JotForm embedded forms are not, and blow out the margins of our pages.

    Can I use adaptive widths or percentages in our form templates, or is there another solution that we can use?

     

    Thank you!

     

  • Profile Image
    Jeanette
    Answered on July 16, 2014 at 11:54 PM

    We currently have a Mobile Responsibe widget that you can use for that purpose.

    Please give that a try and let us know should you have more questions about this.

     

  • Profile Image
    UEPWeb
    Answered on July 17, 2014 at 09:32 AM

    Hi, Thank you for your quick reply! I tried adding the widget to the top of the form, however there was no change in mobile display. Is there something that I need to change in the form itself for this widget to work?

    Thanks!

  • Profile Image
    KadeJM
    Answered on July 17, 2014 at 12:22 PM

    I found the problem. It is happening because of the CSS Margin Offset you are using for your form's Injected CSS Code. So because of that it is throwing off the whole form so that it looks cut off. Please see this comparison of Screenshots to show you.

     

    Your Website with Form:

     

    Your Mobile Form w/ CSS Margin Offset on Your Website:

     

    Your Direct Form Link on Mobile w/ CSS:

     

    Your Direct Form Link on Mobile w/ NO CSS:

    - Notice now that the CSS has been removed it shows up fine on Mobile and it's not cut off.