Send email based on purchase

  • bendproweb
    Asked on July 16, 2014 at 7:21 PM

    I have a form that uses Stripe Payment wizard to sell 3 "products."  The products are actually registration dates with an quantity option for each one.  I want to send a different email when the form is filled out based on which date is selected.  I set up 3 autoresponders one for each product.  Only one product can be selected.  I set up some conditions to send the different emails but they don't seem to be working.  Can you please take a look and see if you might be able to help me out?
    http://www.jotformpro.com//?formID=41948251744965

    Thanks.

    Jotform Thread 404518 Screenshot
  • Elton Support Team Lead
    Replied on July 17, 2014 at 3:28 AM

    Hi,

    I think this is the right condition. This works fine when I run a test.

    Instead of creating a quantity condition, select the first product name.

    Send email based on purchase Image 1 Screenshot 30

    Then choose the product name on the next dropdown list.

    Send email based on purchase Image 2 Screenshot 41

    Hope this helps!

  • bendproweb
    Replied on July 17, 2014 at 5:06 PM

    That makes sense. Can't believe I missed that.  Works great.  Thanks!