What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is taking a long time to load onto the form builder when I try to edit it

    Asked by dwooster on July 16, 2014 at 09:46 PM

    Is there a way to determine the SID of a given record so I can send someone a link to be able to edit the contents via the form?

     

    Dan

     

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    JotForm Support

    Answered by TitusN on July 17, 2014 at 04:36 AM

    Hello Dan,

    Yes there is. Please follow these steps.

    1. Getting the Submission ID (a combination of numbers):

    2. Get Your Form ID (a combination of numbers), open/preview your form:

    3. To edit the form record (submission), paste the values from steps #1 and #2 into the Edit Mode URL Structure below:

    http://submit.jotform.com/form.php?formID=PasteformIDhere&sid=pasteSIDhere&mode=edit

     

    Does that help? Please let us know.

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    Answered by bkp.success on July 17, 2014 at 04:59 AM

    Hi TitusN ,

    Sir, I can not edit my form in JotForm from today (17th July,2014). After opening my form it is continuously loading...and after some time it shows "This form/page is not responses... so, kill the page or wait" but I do not get any result after waiting few minute. I need to edit my form... so help me as soon as possible.

    http://www.jotform.com//?formID=40211606300434 is the jotfom ID.

    Only for this form I have faced this problem and other forms of this account is editable and there is no problem of speed of my net connection.   

    I am waiting for your suggestion. Thank You 

    Page URL:
    http://www.jotform.me/bkp.success/14 

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    Answered by bkp.success on July 17, 2014 at 05:02 AM

    Till now when I am loading my form http://www.jotform.com//?formID=40211606300434

    it shows Loading..Please wait and Processing Request. But I do not get any command from jotform after waiting 10 minute. I am unable to fix the problem. Please Help... This problem only arise for this particular form. 

  • Profile Image
    JotForm Support

    Answered by TitusN on July 17, 2014 at 07:18 AM

    Hello,

    Seems I've misunderstood your initial request.

    You would like to open the form and edit it in the form builder - right?

    From your response, seems you are experiencing a challenge in opening the form.

    I took a look at your form - looks like a web page.

    While that might not be a problem, our form builder is purposed for creating web forms, not web pages - hence the long delays in load time.

    That message could also mean that you are experiencing slow connection speeds.

     

  • Profile Image
    JotForm Support

    Answered by TitusN on July 17, 2014 at 07:23 AM

    My mistake.

    @bkp.success - to respond to your request, please click on the following link: http://www.jotform.com/answers/404662

    Thanks.