Canceling PayPal Subscription

Add to that, PayPal will suspend your account if it's not fully verified or has inconsistent details, you or someone logged into your Paypal account from an unusual location, or there's some fraudulent activity going on in your account. Those are standard checklists they use to keep their platform safe for everyone.

Hello Michael 0311,

Thanks for reaching out to Jotform Support. We kindly inform you that the account you used for this thread is under the Free plan. If you are experiencing any issues with canceling your PayPal subscription, please share the affected account's email address or username so we can take a look at it for you. 

As soon as we hear back from you, we can move forward with a solution.