Trying to upgrade.and the link is broken

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    Asked on August 25, 2011 at 11:25 AM


    I am trying to upgrade my account and when I hit upgrade it says link is broken. 

    I am afraid to run out of room.

    Please advise?


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    Answered on August 25, 2011 at 11:34 AM

    Hi Nina,

    It appears that the upgrade was successful when I opened your account
    the subscription status indicates that it is already Premium.

    Can you please try to log out and then login back to your JotForm account?
    You should see an increase in the quota limits which is applicable to that
    of a  Premium subscription.

    Please don't hesitate to contact us if you have questions.