Save & Continue Later Function

  • dranelle
    Asked on May 26, 2022 at 4:57 PM

    Hello-

    When I tested the Save and Continue function on the free version of Jotform the email went to my email address. Do you need a paid version of Jotform for the form to go to the user's inbox that's completing the form if they didn't create the form?

    Thanks!

  • Kris JotForm Support
    Replied on May 26, 2022 at 7:10 PM

    Hello Deb,

    Thanks for reaching out to Jotform Support. We apologize for the confusion that you experienced. I cloned your form and enabled the Save and Continue Later feature then ran a test submission. I added an email field where users can add their email addresses and Autoresponder emails will be sent together with the notification to continue form. Check out the screencast that I prepare for you:

    1653606554 6290089a972b6 2022 05 27 07 0 Screenshot 10

    1653606576 629008b0977f9  Screenshot 21

    Give it a try and let us know if you have any other questions

  • dranelle
    Replied on May 31, 2022 at 9:22 AM
    Hello Kris,
    Thanks for your help.
    It appears the site is down as I can't access it or
    my forms and receive an error message.
    Is the site currently having issues?

    Deb
    ...
  • Afzal JotForm Support
    Replied on May 31, 2022 at 9:51 AM

    Hello Deb, 

    I will be responding to your concern on a separate thread. To avoid confusion, duplication, and delays, please refer and respond via this thread

    Thank you.

  • dranelle
    Replied on May 31, 2022 at 10:11 AM
    Hello there-
    You mentioned you cloned one of the forms. I added the save function to
    both forms, are you be able to see if things are set up correctly with the
    save functionality for both forms?
    Thank you,
    Deb
    ...
  • Yau_C
    Replied on May 31, 2022 at 10:56 AM

    Hello Deb,

    I have cloned and tested your form: 1654008942 62962c6e547b4  Screenshot 10

    As you can see, the save button is working. You can test it out yourself to see if you will receive the same email upon saving your form.