What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unable to edit form

    Asked by bkp.success on July 17, 2014 at 04:43 AM

    http://www.jotform.com//?formID=40211606300434 form ID.

    Sir, I can not edit my form in JotForm from today (17th July,2014). After opening my form it is continuously loading...and after some time it shows "This form/page is not responses... so, kill the page or wait" but I do not get any result after waiting few minute. I need to edit my form... so help me as soon as possible.

    it shows Loading..Please wait and Processing Request. But I do not get any command from jotform after waiting 10 minute. I am unable to fix the problem. Please Help... This problem only arise for this particular form. 

    I tried all the option you have given . But nothing is working here. I tried cloning also but not able to clone the form. Tried in three different browsers.

    http://www.jotform.com//?formID=40211606300434 is the jotfom ID.

    Only for this form I have faced this problem and other forms of this account is editable and there is no problem of speed of my net connection.   

    I am waiting for your suggestion. Thank You 

    Page URL:


    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on July 17, 2014 at 09:35 AM


    I checked the mentioned form http://www.jotform.me/form/40211606300434 and it was a custom domain.

    Have you created a custom domain for the form http://www.jotform.me/form/40211606300434 ?

    Is this the guide you used -How-to-use-Custom-Domains-with-Jotform

    Please clarify this to us so we can understand better what could be the caused of problem.

    We will wait for your updated response.





  • Profile Image

    Answered by bkp.success on July 17, 2014 at 09:42 AM

    Thanks Mr. jonathan for your reply.

    This problem is now fixed. and basically this form is not opening in Google Chrome for editing but it is now editable in Firefox. Thank you again four your team's support.