What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    incomplete payments

    Asked by collegeforpets on July 17, 2014 at 07:26 AM

    One of the pay options on our forms is "phone in payment"

    I'm finding that these reservations get stuck in "incomplete payments" but never get emailed to me, which is problematic when the client calls in to pay.  Is there a  way to disable the feature of it getting que'd ?

    Mike

    incomplete payments reservations
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    JotForm Support

    Answered by KadeJM on July 17, 2014 at 10:09 AM

    Which form is this happening on so we can take a closer look at it?