Why the submitted forms are not receiving to the appropiate mail ids?

  • meghavoyager
    Asked on July 17, 2014 at 8:50 AM
  • jedcadorna
    Replied on July 17, 2014 at 10:57 AM

    I tested your form and added my email (yahoo mail) and I was able to receive an email and registers in our mail logs.

    Why the submitted forms are not receiving to the appropiate mail ids? Image 1 Screenshot 20

    It could be a problem with your domain so what I suggest you to do is to try to set up a mandrill account and use that to forward emails to your domain.

    Also please add jotform's contact email and whitelist our IP https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses