What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Working

    Asked by heartsofhope on July 17, 2014 at 09:20 AM

    I received your samle form but it will not open when I push view submissions.

    Submissions view submissions
  • Profile Image
    JotForm Support

    Answered by Welvin on July 17, 2014 at 11:31 AM

    Hi,

    I think you are referring to your previous thread: http://www.jotform.com/answers/404552-Form-did-not-come-through.

    Are you still having a problem with this form: http://www.jotform.us/form/41905659058160 ? I checked it and the form only had the submission that was made by my colleague. When you tested the form, did you see the form's thank you message page? If your submission was successful, you should be able to see that into the form submissions page. 

    Thanks

     

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    JotForm Support

    Answered by Welvin on July 17, 2014 at 11:32 AM

    And by the way, what exactly the problem to the form? When you say not working, meaning, you do not receive the form notification? Or, the form does not submit?

    Thanks