What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
You can show/hide a plain text field using conditionals. Can you tell me if this form is what you are looking for? (It hides the plain text field if the email field is filed)
Thanks for confirming that. I wasn’t selecting the right text field previously (there seemed to be a temporary glitch and it wasn’t appearing as an option) and have now got it working. Appreciate your help!
On behalf of Jeanette - you are welcome.
Kindly let us know whenever you need further assistance.