What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    debit card transduction done by hackers through your web site by form no -

    Asked by kiran kumar  on July 17, 2014 at 12:36 PM
    web site site card
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    JotForm Support

    Answered by Welvin on July 17, 2014 at 02:13 PM

    Hi,

    We have disabled the form and suspended the user behind it. The user information are the following:

    Email Address: sachinmitt121@gmail.com

    IP Address: 106.219.181.62

    We would advise to contact your Card Issuer about this matter so they can help you file a dispute case to the recipient of the charge that was deducted from your card.

    Unfortunately, we cannot make a refund for this as the payment was NOT made to us, but to anyone else.

    Thanks