- kiran kumarAsked on July 17, 2014 at 12:36 PM
- JotForm SupportWelvinAnswered on July 17, 2014 at 02:13 PM
We have disabled the form and suspended the user behind it. The user information are the following:
Email Address: firstname.lastname@example.org
IP Address: 22.214.171.124
We would advise to contact your Card Issuer about this matter so they can help you file a dispute case to the recipient of the charge that was deducted from your card.
Unfortunately, we cannot make a refund for this as the payment was NOT made to us, but to anyone else.