What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspension

    Asked by Dustin  on July 17, 2014 at 01:02 PM

    I trried to sign in and received a message that my account was suspended for suspicion of phishing. I've used JotForm for years and have never had an issue like this.  Can you please investigate and let me know how to get this suspension lifted?  I'd really appreciate it.

    account suspension JotForm message suspension lifted my account
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    Answered by Carina on July 17, 2014 at 02:19 PM

    I checked your account and you have a form with a password field which is not allowed according to our terms. This activated the phishing filter causing your account's suspension.

    It is necessary for us to delete this form in order to activate your account.

    Please let us know if we can delete the form  in order to proceed with the activation of the account.