What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    my jot form doesnt work on my two websites. what do I need to do?

    Asked by Glenn E. Wierzbicki  on July 17, 2014 at 01:08 PM
  • Profile Image
    JotForm Support

    Answered by david on July 17, 2014 at 02:35 PM


    I checked the forms on both of your pages and they appear to be working fine:

    If you could please let us know a bit more about what is not working, we will be happy to assist you further.  Things such as which web browser you are using, what part of the forms are not working, anything of that sort.  From my end everything appears to be working though.  

    Thank you for using Jotform!

  • Profile Image

    Answered by gwiz057 on July 17, 2014 at 09:11 PM

    David. I just checked it myself and messages don't seem to be coming through. I don't know what is wrong? What address are the jot form messages going to?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 18, 2014 at 12:42 AM

    In order to follow up, please always get back to this thread link , we await for your details.