Why are we getting a "Form over quota" message??

  • Profile Image
    Evie 
    Asked on July 17, 2014 at 02:53 PM

    Please help me!

     

    I've only gotten 21 submissions, I had our tech guy check the embedded code, and it's not "secure", so we should be able to receive 100 submissions, right???

     

    I need an answer asap, please - we are getting toward the end of our contest and people don't have any way to submit!! 

     

    Thank you!

  • Profile Image
    david
    Answered on July 17, 2014 at 04:09 PM

    Hi,

    The form is currently associated with a guest account which have even lower limits than our registered accounts.

     

    Please register an account, login to that account, and then create a new post saying you would like to have form ID#41825337457157 moved to your registered account.  This will allow you the 100 submission from our free level accounts.  Let us know and we will be happy to do so.

    Thank you for using Jotform!