What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are we getting a "Form over quota" message??

    Asked by Evie  on July 17, 2014 at 02:53 PM

    Please help me!

     

    I've only gotten 21 submissions, I had our tech guy check the embedded code, and it's not "secure", so we should be able to receive 100 submissions, right???

     

    I need an answer asap, please - we are getting toward the end of our contest and people don't have any way to submit!! 

     

    Thank you!

    Page URL:
    http://www.elegantmommy.com/index.cfm/page/ptype=product/product_id=40<br/>5/category_id=14/mode=prod/prd405.htm

    message form over quota Submissions check and 100 submissions
  • Profile Image
    JotForm Support

    Answered by david on July 17, 2014 at 04:09 PM

    Hi,

    The form is currently associated with a guest account which have even lower limits than our registered accounts.

     

    Please register an account, login to that account, and then create a new post saying you would like to have form ID#41825337457157 moved to your registered account.  This will allow you the 100 submission from our free level accounts.  Let us know and we will be happy to do so.

    Thank you for using Jotform!