Add US Eastern Time to expire date when disabling form

  • Kristen Hughes
    Asked on May 28, 2022 at 10:25 PM

    I suggest you add the "US Eastern Time" to the settings page next to the time we are setting. I had to spend time trying to find the information as to which time zone the system uses (I am not in ET zone).

  • Richard_A
    Replied on May 28, 2022 at 11:35 PM

    Hello Kristen,

    Thanks for reaching out to Jotform Support. To confirm, are you referring to the Timezone on your Account Settings? If so, please note that the time zone on the settings page is set up specifically on your location.

    Please note that when setting up to disable your Form. We're using US Eastern Standard Time (server time, not your computer time) therefore; it needs to be manually converted at the specific time you want to disable the form.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 



  • Kristen
    Replied on May 29, 2022 at 12:23 AM

    You wrote:

    "Please note that when setting up to disable your Form. We're using US Eastern Standard Time (server time, not your computer time) therefore; it needs to be manually converted at the specific time you want to disable the form."

    I was saying that I found that information out by a lengthy search on your help pages. It could just be written right there on the place where the "disable" settings are located!

    I was giving JotForm a feature suggestion. :-)


  • Mary JotForm Support
    Replied on May 29, 2022 at 12:48 AM

    Hello Kristen,

    Thank you for getting back to us. I Went ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.