What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the notification email?

    Asked by Kathy Bogner on July 17, 2014 at 06:55 PM

    When I change the email address, it doesn't seem to  be saved and the notifications continue to come to my email address.

    email saved and
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 17, 2014 at 10:32 PM

    Hi Kathy,

    Form notification email is different with your account email address.

    Here's how to change or update your form notification email http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    However, if you mean changing your account email address, just go to your account settings page under profile tab. http://www.jotform.com/myaccount/

    Regards!