What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform sites very slow and have problems.Why?

    Asked by AlparslanMemmedli on July 18, 2014 at 04:00 AM

    İ use jotform in Azerbaijan.Jotform very slow and have very problems.Jotform servers have problems. Why ? İ don`t using Jotform with easily.

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    JotForm Support

    Answered by Welvin on July 18, 2014 at 07:02 AM

    Hi,

    Our website should be accessible anywhere around the Globe. If you have a good internet speed, you should be able to load our website in just a few seconds. You should also consider that your ISP have problems connecting to our website and that, you should contact them about it. 

    Furthermore, please try using Google's Public DNS: https://developers.google.com/speed/public-dns/. This should help in case your ISP's default DNS servers have a problem connecting to our website.

    Thanks