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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Translation: "Total" is not applied automatically or when change form language does not apply

    Asked by blankrf on July 18, 2014 at 04:09 AM

    Dear Sirs,
    Would you please to correct a mistake at module Payment Tools -> Place Order.
    The sum («Итого» in Russian) of order is displayed correctly at the Jotform Panel, but module dispalays string «Total:» in English at the work site, beside «Итого» in Russian.

    Page URL:

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    JotForm Support

    Answered by jonathan on July 18, 2014 at 06:58 AM


    I was able to see this problem in your form http://www.jotformeu.com/form/41756470754360

    But can you please try removing the Purchase Order tool and then add it back again?

    I already checked our translation tool, and I see that the "Total" word was already in Russian translation.

    Please try testing by removing and adding back the Purchase Order tool -- see if the translation will take effect properly this time.

    Inform us if the issue remains even after doing this.



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    Answered by blankrf on July 18, 2014 at 07:31 AM

    Created the form again. The problem remained.


    (The form on the right)


    thanks for the help


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    Answered by jedcadorna on July 18, 2014 at 09:05 AM

    Translating total is not applied to Total even if you change the language in russian or add a translation in russian and change Total to Итого.

    Let me forward this to our 2nd level so that they can correct the translation behaviour.

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    Answered by blankrf on July 18, 2014 at 09:42 AM

    not translated...

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    Answered by blankrf on July 18, 2014 at 09:53 AM

    the field is not in place...

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    JotForm Support

    Answered by david on July 18, 2014 at 11:39 AM


    My colleague has submitted a bug ticket to have our developers correct the issue, we will update you here as soon as we have a resolution.  Thank you for patience. 

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    Answered by blankrf on July 18, 2014 at 11:44 AM

    Good luck to the developers in their work!

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    JotForm Support

    Answered by david on July 18, 2014 at 12:48 PM

    Thank you, we will update you as soon as we can.

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    JotForm Support

    Answered by NeilVicente on August 08, 2014 at 02:41 PM


    The bugs you reported in this thread have been fixed.

    Note: although the translation problem has been resolved, your form must still have a language added other than 'English' and you must manually enter the translation for the total.

    Here's a clone of your form with the fix (and the Russian language) applied.


    Let us know if you're still having issues.