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    Translation: "Total" is not applied automatically or when change form language does not apply

    Asked by blankrf on July 18, 2014 at 04:09 AM

    Dear Sirs,
    Would you please to correct a mistake at module Payment Tools -> Place Order.
    The sum («Итого» in Russian) of order is displayed correctly at the Jotform Panel, but module dispalays string «Total:» in English at the work site, beside «Итого» in Russian.

    Page URL:
    http://&ETH;&plusmn;&ETH;&raquo;&ETH;&deg;&ETH;&frac12;&ETH;&ordm;.&Nt<br/>ilde;&Ntilde;/gotovie-blanki/&ETH;&plusmn;&Ntilde;&ETH;&frac34;/&Nt<br/>ilde;&ETH;&micro;&Ntilde;&Ntilde;&ETH;&frac34;&Ntilde;&ETH;&deg;&E<br/>TH;&frac12;&ETH;&frac12;&Ntilde;&ETH;&sup1;-&Ntilde;&Ntilde;&Ntilde<br/>;&Ntilde;

    Screenshot
    translations tools JotForm style size font
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    JotForm Support

    Answered by jonathan on July 18, 2014 at 06:58 AM

    Hi,

    I was able to see this problem in your form http://www.jotformeu.com/form/41756470754360

    But can you please try removing the Purchase Order tool and then add it back again?

    I already checked our translation tool, and I see that the "Total" word was already in Russian translation.

    Please try testing by removing and adding back the Purchase Order tool -- see if the translation will take effect properly this time.

    Inform us if the issue remains even after doing this.

     

    Thanks.

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    Answered by blankrf on July 18, 2014 at 07:31 AM

    Created the form again. The problem remained.

    http://бланк.рф/бланки-для-ресторанов-и-кафе

    (The form on the right)

    http://form.jotformeu.com/jsform/41982877350364

    thanks for the help

     

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    Answered by jedcadorna on July 18, 2014 at 09:05 AM

    Translating total is not applied to Total even if you change the language in russian or add a translation in russian and change Total to Итого.

    Let me forward this to our 2nd level so that they can correct the translation behaviour.

  • Profile Image

    Answered by blankrf on July 18, 2014 at 09:42 AM

    not translated...

  • Profile Image

    Answered by blankrf on July 18, 2014 at 09:53 AM

    the field is not in place...

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    JotForm Support

    Answered by david on July 18, 2014 at 11:39 AM

    Hi,

    My colleague has submitted a bug ticket to have our developers correct the issue, we will update you here as soon as we have a resolution.  Thank you for patience. 

  • Profile Image

    Answered by blankrf on July 18, 2014 at 11:44 AM

    Good luck to the developers in their work!

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    JotForm Support

    Answered by david on July 18, 2014 at 12:48 PM

    Thank you, we will update you as soon as we can.

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    JotForm Support

    Answered by NeilVicente on August 08, 2014 at 02:41 PM

    @blankrf

    The bugs you reported in this thread have been fixed.

    Note: although the translation problem has been resolved, your form must still have a language added other than 'English' and you must manually enter the translation for the total.

    Here's a clone of your form with the fix (and the Russian language) applied.

    http://www.jotformpro.com/form/42195752644965?

    Let us know if you're still having issues.

    Cheers!