What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Paid subscriptions

    Asked by KCTRiO on July 18, 2014 at 10:43 AM

    is there a difference between a paid subscription's email support and the JotForm forum??

    JotForm email support and email
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    JotForm Support

    Answered by Welvin on July 18, 2014 at 12:48 PM

    Hi,

    Our support is the same to all type of plans - no limits, but it's a common for companies to prioritize paid users. Well, we are 24/7 active here in our support forum so if you have an urgent matters regarding your forms or account, post it here instead.

    Thanks