What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    forms disabled - help!

    Asked by Stancato2013 on July 18, 2014 at 11:27 AM

    I believe one of my clients changed their form link to be secured, and now the their forms are disabled.  I saw in another forum question that you are able to manually reset the forms just once?  Here is the link I found this at:http://www.jotform.com/answers/353607-why-my-forms-are-disabled.  

    How can we get this fixed?


    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on July 18, 2014 at 02:05 PM

    That probably might have happened due to the same reason. Can you please let us know the form link so we can further assist you?