- Stewart ThomasAsked on August 25, 2011 at 03:40 PM
I created a contact form earlier today, after publishing my website : www.nstengraving.co.uk I find that the fields cannot be clicked into. How can I solve this. I created the website using Xara Webdesigner 7 Premium
Stewart ThomasPage URL:
- JotForm SupportNeilVicenteAnswered on August 25, 2011 at 03:48 PM
This is a pretty common problem with JotForm users who use Xara to create their websites. A very simple solution is to bring the layer that holds the form to the front so that the fields do not get covered by invisible layers.
Here is a related thread to your situation:
Please notify us if you're still having issues. Thank you and have a great day!
- stengravingAnswered on August 27, 2011 at 02:15 AM
Thanks for the reply.
You were right, it was a layer hiding the fields on the form! (layers are so confusing!)
For any newbies to xara web designer 7 Premium, I would suggest the following steps.....
1 Open the Page & Layer Gallery
2 Select the page containing the Jotform and right click it
3 Make sure Locate Mode is selected, if it isn't select it now
4 Expand the Page background and right click the layer that appears
5 Choose Move to Current Layer
It worked a treat for me.
- JotForm SupportNeilVicenteAnswered on August 27, 2011 at 02:18 AM
Glad to hear it worked well for you. Thank you for sharing that information as well.