What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add a submission confirmation message for the end user

    Asked by 1njretoucher on July 18, 2014 at 03:11 PM


    Firstly, love your website…thanks for your existence! Once I work out some kinks, I plan to get into a pricing plan.

    Meanwhile I have a question regarding the upload feature. When someone uploads a file to me, yes, I receive an email to download that file. Great!!


    But, is there a way that that the person who upload the file could receive an automatic server response? "Thank you for submitting an upload, blah blah blah. Production will get back to you… yadayadayada."







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    JotForm Support

    Answered by Mike_T on July 18, 2014 at 04:27 PM

    Thank you for your kind words.

    Yes, it is possible to set an Email Autoresponder on the form:

    Creating a Form Autoresponder

    Also, we support custom form Thank You pages:

    Setting Up the Thank You Page

    Please feel free to contact us if you need any further assistance. We will be happy to help.